Return & Refund
Process of Refund and Return & Exchange Instructions
1. Please contact Customer Service: firstname.lastname@example.org. indicating the item(s) you would like to return and the reason.
2. After receiving return instructions from us, please package up the item(s) to be returned with the original packing.
3. Drop off your package at the local post office or other express company.
4. Most returns are processed within 5 business days after we receive your package. We'll issue the refund to your payment account in advance. Once your refund has been issued, you will receive a confirmation email.
Our return policy is simple and worry-free. If you’re not 100% satisfied with your product, you can return them within 30days of purchase. If you would like to request a return or replacement, please contact
What kind of products can be qualify for returns?
All of our products are qualify for returns within 30 days of purchase. Please keep the products unused, accessories, the original product packaging as received, file a return request through email, then ship your products back to our warehouse.
Where the package shoud be shipped to?
Please send us a return request through email:
Depending on your banking institution, your refund will be credited back to your original payment method(s) in 3 to 5 business days.
How will I get my refund? How long does it take?
After we received your package, we will finish the assessment within 3 business days.
What can I do if I didn't receive my refund?
Once your refund request is granted by us, your money will withdraw from our account and wait for bank or other third party payment method(e.g. Paypal) to process. Normally, your money will be back to your account within 3 business day, please get in touch with your bank or a third party payment supplier for further assist.